Employment Opportunities & Internships at CNT
I-GO Member Services On-Call Staff
CNT does not have a formal internship program, but welcomes inquiries about unpaid internships. Contact: Stephen Perkins at steve@cnt.org
I-GO Member Services On-Call StaffI-GO Car Sharing, Chicago’s premier not-for-profit car sharing program, has immediate job openings. We are seeking motivated persons to join our Member Services staff as part of the On-call team. This position involves responding to members needing assistance with reservations, reservation extension, cancellations and access to the fleet of more than 200 cars.Qualifications:
Candidates must
• Possess excellent phone skills and manners
• A work history and capability to perform and provide a high level of customer service
• Be highly organized and detailed in written communication
• Capable of reacting clearly and efficiently in situations where response time is important
• Work well within a team environment and perform job with minimal supervision
• Proficient in working with proprietary databases
• Possess a work history which demonstrates a high level of satisfaction from previous employers.
• Current members of I-GO who are proficient using the internet based reservation system are preferred
• Successfully pass employment and background checks
Job Description:
An On-Call person will
• Respond to members inquiries regarding reservations and problems navigating the reservation system
• Make, extend, change or cancel reservations
• Respond appropriately to members who call regarding car problems, accidents, damage and entry into a reserved vehicle
• Notify fleet on-call staff of problems with cars and/or entry into vehicles
• Report problems and/or construction at parking lots and/or spaces used by I-GO
• Complete initial procedures and reports on accidents which occur
• Serve as the primary contact between members using the vehicles and I-GO staff
Anti-Discrimination Policy
The Center for Neighborhood Technology is an equal opportunity employer that does not discriminate against any employee or job applicant based on race, color, national origin, religion, sex, sexual orientation, age disability, veteran status, or marital status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, termination, promotion, transfer, layoff, leaves of absence, compensation and training.
To apply, please send cover letter, resume:
email to hr@cnt.org
No phone calls please.
